Andersons Prom Reviews

Andersons Prom has an overall rating of 1.6 based on 21 reviews. Customer feedback on Andersons Prom is mixed.

1.6/5.0

21 reviews

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2

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1 Star

14

All Andersons Prom Reviews (21)
BROMLEY
May 31, 2026
"Helpful advice, though the site could be easier"
I used Andersons Prom to look up some lawn products and had a question about spreader settings. The information on the site seemed solid, and when I reached out, support actually gave me a helpful reply instead of some generic copy-and-paste answer. It did take me longer than expected to find what I needed, so I’m hoping they’ll take that kind of hassle into account or offer something to make up for it. Overall, though, it was a good experience. 4 stars.
MichaelCasey_17
May 05, 2026
"This has been a bad first impression. I..."
This has been a bad first impression. I sent my order back weeks ago and I’m still waiting for my refund. Every time I contact support, they just tell me it’s still being checked, but nothing actually gets resolved. It’s really frustrating and not the kind of experience that makes me want to order again.
trisha1990
April 21, 2026
"Frustrating support experience"
I reached out for help with my order and wish I hadn’t had to waste so much time on it. The replies were slow, the answers weren’t clear, and it felt like no one was really taking ownership of the issue. I had to follow up more than once just to get anywhere, which made the whole thing even more frustrating. At this point, I’d rather not risk losing more time or dealing with another hassle, so I won’t be ordering from andersons.com again
hello_maryann354
April 12, 2026
"Really poor communication"
I had a frustrating experience with Andersons Prom. It was hard to get clear answers, and the replies took ages. Then when they did reply, it felt like they hadn’t really read what I’d sent, so I had to explain the same thing again and again. Just not great, and definitely not what I was expecting.....
ruby1972
April 11, 2026
"I ordered one item, but something..."
I ordered one item, but something completely different showed up. The packing slip had the right info, so I’m not sure what happened with the actual box. It feels a bit hit or miss if they’re sending the correct stuff, and having to sort out their mistake was annoying.
sonya.Ona
April 03, 2026
"Box showed up crushed and a mess"
My order came in looking beat up. One side of the outer box was crushed, and the tape was barely hanging on, like someone had already messed with it. I don’t have the patience for dealing with stuff showing up like this.
A few things inside were dirty because the packaging had broken open, and one bag had split too. I know shipping isn’t always gentle, but this was just packed poorly. Not really what I expected from andersons.com.
jamestreleven8990
March 25, 2026
"The return took a little longer than..."
The return took a little longer than I expected... but the refund came through without any issues, so overall it was fine.
MORRISSETTE
March 23, 2026
"I’m tired of dealing with the same..."
I’m tired of dealing with the same issue here. The staff came across as rude and careless again, and it just felt really unprofessional. I was hoping it would be better this time, but nope.
MeganSpence_09
March 22, 2026
"Barely anything to pick from"
I went in hoping there’d be a decent variety, but the selection was disappointing. A bunch of the things I was looking for either weren’t there at all or only had one or two choices. It was annoying because I spent all that time looking around just to realize I’d have to go somewhere else anyway. Felt like a total waste of energy
richard_Augusto90
March 20, 2026
"Honestly, just not worth the hassle"
I was really disappointed with the whole experience. It’s not even about that one issue, it’s more that dealing with it felt like way more trouble than it should’ve been. I don’t see myself using them again
RomanStrachan_06
March 11, 2026
"Delivery was okay, I guess"
The delivery took a bit longer than I expected. I kept checking like, “Is it almost here yet?” but it did show up in the end, so I can’t complain too much. Just kind of okay overall
Edna_bridges85
March 07, 2026
"I had a annoying time..."
I had a annoying time trying to check out on Andersons Prom. The pages were loading slowly, and my cart didn’t update correctly the first time, so I kept having to go back and try again. It kind of felt like I was being passed around by the site with no clear fix, just waiting and refreshing until it finally worked. I did get the order placed in the end, but it took way longer than it should have. Not a total disaster, but definitely not a smooth checkout experience.
SherrySmith_61
February 10, 2026
"The order itself was fine, so at first..."
The order itself was fine, so at first I thought maybe I was just reading the bill wrong or missed something. But after looking it over a couple times, some of the charges definitely didn’t match what I ordered. I had to send a few emails to get it straightened out, which was a bit annoying. Not the worst experience, but I do wish it had been right the first time.
MichaelIkeda_21
February 06, 2026
"I reached out to support about my issue..."
I reached out to support about my issue, but it still hasn’t really been sorted. The replies took a while, and I felt like I had to keep following up just to get any updates. I also expected clearer instructions on what I was supposed to do next, because I’m still not totally sure what’s going on. Frustrating experience overall
DianeGoodermote
February 04, 2026
"Didn’t really notice anything"
I used it twice and didn’t see any results. Maybe it works for some people but it didn’t really do anything for me...
hello_jesse973
February 03, 2026
"Shipping cost was just too much"
I got all the way to checkout and then saw the shipping cost, and I was too mentally drained to even deal with it. It was way higher than I expected, so I just closed the page and left.
MarcDitullio
January 22, 2026
"I ordered a few things from Andersons the..."
I ordered a few things from Andersons the quality was underwhelming. One item had loose stitching right out of the package, and another looked a lot cheaper in person than it did in the photos.
Shipping was fine, so no issue there, but for the price I expected better. What also annoyed me was how aggressive the reminders were after I ordered—constant emails and nudges that felt a bit much. Not the worst experience ever, just disappointing, and I probably wouldn’t order again.
james.Robinson
January 21, 2026
"Application instructions were confusing"
I had a hard time figuring out how to apply this because the directions were vague. I ended up wasting both product and time trying to get it right, and that part was weird because it really should’ve been more straightforward. Not super happy with the experience.
tammywagner0819
December 20, 2025
"Sooo frustrating to use"
Using this site is kind of a pain. It’s sooo hard to find what I’m looking for, and the pages load waaay too slowly.
robert1998
December 13, 2025
"I went in looking for a few..."
I went in looking for a few things, but the items I needed were out of stock. Because of that, I had to leave without getting what I came for, which was frustrating

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